This Privacy Policy explains how Hassan Enterprises, operating under the brand MH Spark Digital ("we", "us"), collects, uses and protects information when you visit our website, contact us, or interact with services we operate, including messaging on WhatsApp.
1. Information we collect
- Information you give us: your name, business name, phone number, email address and the message you send through our contact form, email, phone or WhatsApp.
- Messaging information: when you message a WhatsApp number operated by us, we receive your WhatsApp profile name, phone number and the content of your messages through the WhatsApp Business Platform provided by Meta.
- Technical information: basic data such as browser type and pages visited, collected by our hosting provider to keep the website secure and working.
2. How we use your information
- To reply to your enquiry and provide the services you request.
- To send you replies, quotes and updates related to your enquiry, including automated replies generated with the help of AI.
- To keep a record of enquiries and improve our services.
- To keep our website and systems secure and prevent misuse.
We do not sell your personal information, and we do not use it for unrelated advertising.
3. Service providers we use
We use trusted providers to run our website and services, which may process your information on our behalf: Cloudflare (website hosting and database), Meta Platforms (WhatsApp Business Platform), Google (email and spreadsheets), n8n (workflow automation) and AI model providers (to draft replies). These providers process data under their own security and privacy terms.
4. How long we keep information
We keep enquiry and message records only as long as needed to respond, provide our services and meet legal or tax requirements, and then delete them.
5. Security
We use secure (HTTPS) connections, access controls and reputable hosting to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data.
6. Your choices and data deletion
You can ask us at any time to see, correct or delete the personal information we hold about you, including WhatsApp conversation data. To request deletion, email mdhassan.devs@gmail.com or send a WhatsApp message to +91 96932 31307 with the subject "Delete my data" and the phone number or email you used. We will confirm and complete the request within 30 days.
You can also stop receiving WhatsApp messages from us at any time by replying "STOP" or by blocking the number.
7. Children
Our services are meant for businesses and adults. We do not knowingly collect information from children.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the updated date.
9. Contact us
Hassan Enterprises (MH Spark Digital)
Ground Floor, Panch- Pokhraira, Block- Bokhara, Tola- Balasath, Near Balasath Bazar, Balasath, Sitamarhi, Bihar 843326, India
Phone: +91 96932 31307
Email: mdhassan.devs@gmail.com